Privacy Policy
Dash Heating, Air, Plumbing & Electric ("Dash", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Name
- Phone number
- Email address
- Service address
- Appointment and service details
- Communication history
- Website usage data (IP address, browser type, pages visited)
2. How We Use Your Information
We use your information to:
- Schedule and provide services
- Respond to inquiries and customer support requests
- Send appointment confirmations and reminders
- Improve our website and services
- Send promotional offers (only if you opt in)
- Comply with legal obligations
3. SMS and Communication Consent
By providing your phone number, you consent to receive text messages related to:
- Appointments and service updates
- Customer support
- Service reminders
- Promotional messages (if opted in)
Message and data rates may apply. You may opt out at any time by replying STOP.
4. How We Protect Your Information
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell your personal information. We may share your information only with:
- Service providers who help operate our business
- Scheduling and CRM platforms
- Payment processors
- Legal authorities when required by law
6. Cookies and Tracking Technologies
Our website may use cookies and tracking technologies to improve user experience, analyze website traffic, and support marketing efforts.
This may include tools such as:
- Google Analytics
- Advertising platforms (Google Ads, Meta Ads)
- Website performance and tracking tools
7. Your Rights and Choices
You may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where permitted by law
- Opt out of marketing communications at any time
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with the revised date.
10. Contact Information
Dash Heating, Air, Plumbing & Electric
St. George, Utah
Phone: (435) 677-7709
Email: office@dashinaflash.com
